FAQs
Yoga FAQs
Please bring a yoga mat and any other yoga equipment- preferably 4 foam blocks, a belt and blanket/towel
Have warm clothes for the relaxation and/or a blanket
Practice on an empty stomach. Make sure that your last big meal was at least 4 hours ago, or a light meal 2 hours ago.
Wear leggings or shorts and a t-shirt. (Running shorts often need cycle shorts underneath) The class is in bare feet.
The Monday and Tuesday classes are perfect for complete Beginners. Drop-in or book the unlimited pass here
I also offer one to one classes for those who want to get up to speed to join one of the other classes.
Give Sarra a ring to talk if over if you have any further questions 07734778758
One to One Classes are the best way to get individual guidance whilst recovering from an injury or surgery, or dealing with a health condition.
The Tuesday 12.30pm is also a good class for recovery.
You may however be fine in the other classes - depends on the injury.
Please email or call Sarra 07734778758 and we can look at the best way forward.
Iyengar Yoga method is particularly helpful in recovery with the use of props.
Booking Classes FAQs
Studio Classes are from £16
Online Classes are from £8
Join a membership for flexibility and reduced prices
If you need help booking onto classes email Sarra to reserve your space at sarra@sarrayoga.co.uk
Please bring cash to pay in person
Chants for Peace is by donation. Bring cash if you wish to donate at the end of the session
Sarra Yoga Holidays
There are reduced timetable over Christmas & New Year, Easter, May Half-term & August.
There may be workshops or pop-up online classes during these holiday times.
Membership
When you go on holiday you can catch up missed classes before or after.
With a Regular Membership you get a certain number of minutes every 4 weeks. These can be used to attend classes.
The minutes roll over each month so if you miss a few classes you can go to more the following month.
For longer holidays and periods of Illness you may also freeze your membership. Email Sarra to request this.
Please cancel at least 4 hours before the start of the class.
This way you retain your class credit/minutes to catch up at a later date
If you book a class and do not attend this is called a No-Show. The class is still deducted from your pass/membership, or paid for by the drop-in
How to cancel or rechedule a class
Go to your email confirmation that you received when booking. Scroll to the bottom and click cancel or reschedule and follow the steps.
Alternatively log in to your account on the Acuity Scheduling, go to future appointments. You will see an option to cancel there.
If none of these work please email sarra@sarrayoga.co.uk
Open Members
Please cancel your place on classes if you can not attend to enable someone else to attend.
Sign up to create an account on the Acuity booking system
If you have purchased classes or passes and you can not log in- it is probably because you did not create an account in the first place.
Once you have signed up then book a class. Email me and I can then connect your bookings with your account.
When ever you go to the Acuity Booking through this website
log in.
In that same corner, you can see a drop- down menu where you can
- view appointments
- reshedule/ cancel classes
- view subscription codes
- manage your subscriptions
You will receive an email receipt.
In this receipt there is a coupon code and 'Schedule'. Click on Schedule to book your classes and pay £0 because the coupon code has been applied.
Although we don’t think you’ll ever want a refund, we do offer refunds.
If you make mistaken purchases our team will bring this to your attention and refund any extra payments.
There is a cooling off period with all purchases of 2 weeks in which you can cancel for a full refund.
If you have attended classes these would be deducted from the total amount at the drop-in rate.
Workshops are non-refundable after the 2 week cooling off period. They are however transferable .Please notify Sarra Yoga of the person who will take your place.
Memberships FAQS
If you are not sure which is going to be your regular classes then join the Regular Membership 75 or 90. This way you have more flexibility and more minutes every month to attend classes with.
The Memberships are a recurring payments by direct debit, every 4 weeks.
The Passes are a single payment, from your card.
If you want to come to two or more classes a week then go for Open Membership.
If you want to attend one class most weeks, and some weeks more than one, go for Regular Membership
If you go on holiday for 2 months are year , especially if they are not in August/ Christmas and Easter, then go for a Class Pass.
When you first set up your subscription you get a code. This code is valid for the term of the subscription (normally a year) and is used to book classes
View your Subscription by going to the yellow button BOOK and select log in on the top right hand corner of the scheduler.
Once you are logged in, In that same corner, you can see a drop- down menu where you can
- view appointments
- reshedule/ cancel classes
- view subscription codes
- manage your subscriptions
As a Member you have subscribed to receive a certain number of minutes to attend yoga classes.
All the Regular Memberships give you 4 classes every 4 weeks. Any unused minutes rollover every 4 weeks. The number of minutes that you receive depends on whether you choose- 60, 75 or 90.
Regular 60 Membership means that every 4 weeks you recieve 240 minutes ( 4 x 1 hour) to use to attend classes.
On the odd occasion you can attend a class that is longer than 1 hour. Be aware however that it uses up more minutes and you only have a certain number of minutes every 4 weeks.
If you attend shorter length classes then you will just accumulate minutes that eventually you may be able to use for a whole class
If you are on Regular 60 and want to attend two classes a week or attend a longer length class- it may be worth upgrading your membership. See Memberships
Email Sarra if you are thinking of doing this and she can help.
For those who took out a membership before July 2026.
Your membership is based on attending for 43 classes in one year (13 payments)
With the Regular 60 Membership you got all 2580 minutes when you opened the membership.
If you want to attend the odd longer class that is fine. You membership will allow you and it may just mean that you finish your allocated minutes a few weeks before your final payment.
If however you want to attend more than one class a week or start attending a longer class more regularly then please email Sarra requesting to upgrade. View Memberships here
You can then cancel your Membership from your account. Please give 14 days notice.
Your Membership and the ability to attend classes with that membership, expires the day before your first cancelled payment.
Once the membership has expired it is no longer possible to attend classes with that Membership code.
For people on the first batch of memberships from 2025 to early 2026 you might complete your number of minutes before you last payments. This is becuase you recieved all your class minutes when you started the membership and have attended your full quota.
Freeze Membership
You can freeze a membership. Please email Sarra to request this from your next payment
Quick links
Sarra and the team are here to answer your questions and to make your journey to the yoga mat as accessible as possible.
